1. Company Information
For the purposes of this Terms and Conditions:
Company, we, us,or our refers to:
TerraWave Lighting LLC
15926 NW 48th Avenue
Miami Gardens, FL 33014
United States
Website refers to terrawave lighting.com.
Products -refers to the lighting products,components, systems, samples, and related items that may be displayed,described, specified, quoted, assembled, sourced, or supplied separately byTerraWave Lighting LLC, including but not limited to architectural lighting systems, linear LED systems, LED modules, aluminum profiles, LED strips,drivers, power supplies, diffusers, end caps, accessories, and related lighting components.
Services -refers to website use, technicalconsultation, design support, project support, quotation preparation, productrecommendations, sample coordination, shop drawings, specification assistance,lighting calculations, and any other business or project-related supportoffered by TerraWave Lighting LLC.
You -means the person accessing theWebsite, submitting a request, requesting information, or acting on behalf of acompany, contractor, architect, designer, developer, installer, electrical professional, or other legal entity.
2. Business-to-Business and Professional Use
TerraWave Lighting LLC primarilyworks with business, trade, professional, architectural, commercial, andproject-based clients.
Our Website, content, services,and project communications are intended for use by or in coordination witharchitects, interior designers, lighting designers, general contractors,electrical contractors, millworkers, developers, distributors, builders, andother professional or commercial users.
Unless expressly agreed inwriting, our Website is not intended for consumer retail sales, onlinecheckout, or direct-to-consumer purchasing.
Product selection, specification, installation, wiring, compatibility review, and code compliance should be handled by qualified professionals.
3. Website Information Only
The information displayed on this Website is provided for general informational, marketing, design, and technical reference purposes only.
Website content may include product categories, application examples, photo realistic renderings, technical descriptions, project references, design concepts, installation concepts, and specification guidance.
Such content does not constitutea final quotation, final specification, engineering approval, binding offer,warranty, commercial term, or commitment to supply any product or service.
Final product specifications,pricing, lead times, availability, warranty terms, commercial conditions, and project requirements must be confirmed separately in writing by TerraWaveLighting LLC.
4. How We Use Information
Product information displayed or described on the Website may include, without limitation, dimensions, profiletype, finish, material, LED type, wattage, voltage, CRI, CCT, lumen output,beam angle, optics, diffuser type, driver compatibility, dimming protocol, IPrating, mounting method, and electrical requirements.
While we make reasonable efforts to provide accurate and useful technical information, we do not guarantee that all Website content is complete, current, error-free, or suitable for every project, jurisdiction, installation condition, or application.
Product specifications may vary due to manufacturing tolerances, supplier updates, batch differences, project requirements, design improvements, component availability, or custom configuration.
TerraWave Lighting LLC reservesthe right to modify, update, discontinue, substitute, or improve any product,component, finish, design, dimension, or technical specification shown or described on the Website without prior notice.
5.Project Inquiries and Written Confirmation
Any inquiry, form submission,consultation request, sample request, file upload, drawing review, or product discussion submitted through the Website is for preliminary review and communication purposes only.
No product, service, price, delivery date, technical specification, lead time, warranty, return, cancellation, payment term, or project commitment is binding unless confirmed separately in writing by TerraWave Lighting LLC.
Quotations, order confirmations, invoices, approved drawings, technical submittals, warranty documents, or signed agreements may include additional or different terms that apply to aspecific project, product supply, or commercial arrangement.
In the event of any conflict between these Website Terms and a written quotation, invoice, order confirmation, warranty document, signed agreement, or project-specific written document issued or approved by TerraWave Lighting LLC, the project-specific or order-specific written document shall control for that specific matter.
6. Customer Responsibility for Approvals
Customers, specifiers,contractors, designers, architects, engineers, installers, and other project professionals are responsible for reviewing and approving all relevant projectand product details before any order, production, assembly, modification, sourcing,or supply process begins
This may include, withoutlimitation:
- Product dimensions and cut lengths
- Finish, color, and appearance
- IP rating and environmental suitability
- CCT, CRI, lumen output, wattage, and voltage
- Dimming protocol and control system compatibility
- Driver and power supply compatibility
- Electrical requirements and applicable local code requirements
- Approved drawings, shop drawings, submittals, and samples, where applicable
- Mounting method and installation conditions
Technical assistance provided by TerraWave Lighting LLC is intended to support the project review process and does not replace the responsibility of the relevant project professionals toverify suitability, compliance, and final approval.
7. Custom and Project-Based Solutions
Many products or solutions displayed, discussed, quoted, or supplied by TerraWave Lighting LLC may becustom, modified, cut-to-size, assembled-to-order, project-specific, specially sourced, or made-to-order.
Any terms relating to customproducts, project-specific products, samples, modifications, cancellations,returns, deposits, payment schedules, production, sourcing, delivery, orwarranty shall apply only if confirmed separately in writing by TerraWave Lighting LLC.
Nothing on this Website creates ageneral return policy, warranty policy, cancellation right, or supply commitment for custom, modified, project-specific, or made-to-order products.
8. Lead Times
Any lead time mentioned on the Website or in preliminary communication is an estimate only, unless expressly confirmed otherwise in writing by TerraWave Lighting LLC.
Lead times, where applicable,typically begin only after all required information and approvals have been completed, including quotation approval, technical specification approval,payment or deposit, required drawings, samples, project details, and any other information needed to proceed.
TerraWave Lighting LLC is not responsible for delays caused by incomplete information, late approvals,supplier delays, manufacturing delays, shipping delays, customs clearance, inspections, carrier issues, port delays, force majeure events, or other circumstances outside our reasonable control.
Project schedules, installation dates, and completion deadlines should not be based solely on preliminary lead time estimates
9. Samples, Renderings, and Visual References
Samples, finish chips, productimages, website renderings, digital presentations, catalogs, mockups, andapplication photos are provided for general reference only.
Actual product color, finish,brightness, diffusion, appearance, texture, anodizing, powder coating, andillumination effect may vary depending on production batch, material, lightingconditions, viewing angle, installation method, photography, screen settings,and project environment.
Customers should request andapprove physical samples when exact color, finish, light quality, or visualappearance is critical to the project.
10. Installation andProfessional Requirements
All lighting systems, LED systems, linear lighting systems, low-voltage lighting, drivers, powersupplies, architectural lighting assemblies, and electrical components must beinstalled, wired, connected, and tested by licensed electrical professionals orother qualified professionals.
Installation must comply with theNational Electrical Code (NEC), applicable local building codes, electricalcodes, fire codes, project requirements, approved drawings, manufacturer instructions, and all applicable laws and regulations.
TerraWave Lighting LLC is notresponsible for improper installation, incorrect wiring, field modifications,misuse, inadequate ventilation, incompatible components, improper drivers or power supplies, incorrect dimming systems, unsuitable mounting conditions,overloading, failure to follow instructions, or use in environments for whichthe product was not approved or specified.
11. Compatibility and SiteConditions
The customer, installer,contractor, designer, architect, engineer, or other project professional is responsible for confirming that any selected product, component, or system is suitable for the project conditions and compatible with all related systems.
This includes, withoutlimitation, compatibility with:
- Drivers and power supplies
- Dimming systems
- Control systems
- Voltage and load requirements
- Mounting surfaces
- Millwork and architectural details
- Ceiling, wall, or cove conditions
- Heat dissipation requirements
- Indoor or outdoor environments
- Wet, damp, or dry location requirements
- Local code and inspection requirements
TerraWave Lighting LLC mayprovide technical support or recommendations, but such support does not replacethe responsibility of project professionals to verify suitability, compliance,and installation requirements.
12. Certifications, Listings, and Compliance References
Any reference to UL, ETL, CE, RoHS, FCC, DLC, Energy Star, IP ratings, Class 2, or other certification, listing, standard, or compliance mark applies only where expressly stated for the specific product, component, system, or configuration.
Not all products, components, assemblies, samples, custom configurations, or items displayed on the Website necessarily carry the same certifications, listings, ratings, or approvals.
Certification status may vary bymodel, component, driver, LED strip, assembly, configuration, voltage, installation method, or jurisdiction.
Customers, specifiers,contractors, and installers are responsible for confirming that the selected product, component, or system is suitable for the applicable project, authorityhaving jurisdiction, electrical code, inspection requirement, and installationenvironment.
Where certification, listing, or compliance documentation is required for a project, such requirement must be communicated to TerraWave Lighting LLC in writing before any product, system,or configuration is approved for that project.
13. Product Supply, Warranty, Returns, and Commercial Terms
This Website does not establish product supply terms, warranty terms, return terms, cancellation terms,delivery terms, payment terms, or commercial terms.
Any product supply, sample request, quotation, project support, pricing, lead time, warranty, return, cancellation, delivery, payment term, technical specification, or commercial arrangement shall apply only if confirmed separately in writing by TerraWave Lighting LLC through a quotation, invoice, order confirmation, warranty document, signed agreement, or other project-specific written document.
Nothing on this Website shall be interpreted as a binding offer to sell, a final product specification, awarranty, a return policy, a cancellation policy, or a commitment to supply anyproduct or service.
14. Limitation of Liability
To the maximum extent permitted by applicable law, TerraWave Lighting LLC shall not be liable for any indirect,incidental, special, consequential, punitive, or exemplary damages, includingbut not limited to loss of profits, loss of business, project delays,installation delays, business interruption, loss of goodwill, loss of use,replacement labor, removal costs, reinstallation costs, or third-party claims.
TerraWave Lighting LLC shall notbe liable for damages caused by improper installation, misuse, unauthorized modification, incompatible components, incorrect wiring, incorrect voltage, failure to follow instructions, unsuitable site conditions, or use of products outside their intended purpose or rating.
To the maximum extent permitted by applicable law, the total liability of TerraWave Lighting LLC for any claima rising out of or relating to the Website, Website content, preliminary project support, or Website communications shall not exceed USD $100, unless a separate written agreement, quotation, invoice, or order-specific document provides otherwise.
15. No Responsibility for Third-Party Work
TerraWave Lighting LLC is not responsible for the acts, omissions, errors, delays, workmanship, installation, design decisions, engineering decisions, code compliance decisions, or project management decisions of third parties, including but not limited to architects, designers, contractors, electricians, installers, engineers, inspectors,freight carriers, logistics providers, suppliers, or other project participants.
Any coordination or communicationwith third parties is provided as a courtesy and does not make TerraWaveLighting LLC responsible for their work, decisions, delays, or compliance obligations.
16. Intellectual Property
All content on this Website, including text, images, renderings, product descriptions, technical content,drawings, graphics, logos, branding, layouts, catalogs, and other materials, is owned by or licensed to TerraWave Lighting LLC unless otherwise stated.
You may not copy, reproduce,distribute, modify, publish, display, or use any Website content, product imagery, technical materials, or branding for commercial purposes without prior written consent from TerraWave Lighting LLC.
Project-specific drawings,layouts, recommendations, product configurations, and technical documents prepared by TerraWave Lighting LLC may not be used, reproduced, or shared outside the applicable project without written permission.
17. Website Links and Third-Party Content
This Website may contain links to third-party websites, suppliers, manufacturers, certification bodies,logistics providers, or other external resources
TerraWave Lighting LLCdoes not own or control such third-party websites and is not responsible fortheir content, accuracy, privacy practices, terms, policies, availability, or services
The inclusion of any third-partylink does not imply endorsement, approval, warranty, or responsibility by TerraWave Lighting LLC.
18. Privacy and Submitted Information
Use of this Website may involvethe submission of personal, business, project, or contact information through forms, emails, file uploads, quotation requests, consultation requests, orother communications.
Our handling of such information should be described in a separate Privacy Policy.
If this Website allows users to submit forms, upload files, request consultations, or provide project documents, users should review the Privacy Policy before submitting information.
19. Website Disclaimer
The Website and Website contentare provided on an “as is” and “as available” basis.
To the maximum extent permitted by applicable law, TerraWave Lighting LLC disclaims all warranties,express or implied, regarding the Website and Website content, including but not limited to implied warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement, and error-free operation.
This Website does not guarantee that any product, specification, image, rendering, technical description,application example, or design concept is suitable for a particular projectunless confirmed in a written quotation, order confirmation, approved submittal, warranty document, or signed agreement.
20. Conflicts Between Documents
If there is a conflict betweenthese Website Terms and a written quotation, invoice, order confirmation,purchase order accepted by TerraWave Lighting LLC, warranty document, approved submittal, signed agreement, or project-specific written document, the project-specific or order-specific written document shall control for that specific project, product supply, or commercial arrangement.
No verbal statement, informal message, website description, or general marketing material shall modify these Terms or any order-specific document unless confirmed in writingby TerraWave Lighting LLC
21. Force Majeure
TerraWave Lighting LLC shall notbe liable for failure or delay in performance caused by events beyond it sreasonable control, including but not limited to natural disasters, severe weather, fire, flood, labor disputes, strikes, port congestion, transportation delays, customs delays, supplier delays, material shortages, government actions, inspections, pandemics, war, terrorism, civil unrest, utilityfailures, or other events outside our reasonable control.
22. Termination or Restriction of Website Access
We may suspend, restrict, or terminate access to the Website or refuse communication through the Website where we believe a user has violated these Terms, misused the Website, submitted false information, infringed intellectual property rights, attempted unauthorized access, or engaged in conduct harmful to TerraWave Lighting LLC or others.
23. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the State of Florida, United States, without regard to its conflict of law principles.
Any dispute arising out of or relating to these Terms, the Website, Website communications, project inquiries, or preliminary services shall be handled in the appropriate state or federal courts located in Florida, unless otherwise agreed in writing.
24. Severability
If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable, that provision shall be interpreted or modified to the minimum extent necessary tomake it enforceable, and the remaining provisions shall remain in full forceand effect.
25. Waiver
Failure by TerraWave Lighting LLCto enforce any provision of these Terms shall not be considered a waiver of anyrights or remedies. Any waiver must be made in writing to be effective.
26. Changes to These Terms
TerraWave Lighting LLC reserves the right to modify, update, or replace these Terms and Conditions at any time.
Updated Terms will be posted on this Website with a revised “Last Updated” date. Continued use of the Website after changes are posted constitutes acceptance of the updated Terms.
27. Contact Us
If you have any questions about this Privacy Policy or how we handle information, please contact us:
TerraWave Lighting LLC
15926 NW 48th Avenue
Miami Gardens, FL 33014
United States
Email: hi@terrawavelighting.com
Phone: 1-305-703-2211
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